Customer Reviews
Real reviews from Folsom-area homeowners who have hired Carlos for appliance repair. We are highly rated on both Yelp and Google for honest, fast service. Read the reviews, then call us when you are ready.
What Our Customers Are Saying
After 30 years repairing appliances in the Folsom area, we have collected a lot of kind words from happy customers. Below is a sampling of recent reviews directly from Google. Ready to book? Call or text (916) 335-0358.
Join Our Happy Customers
Call us directly to get started with scheduling. You can text the number as well for fast service.
What Folsom Homeowners Are Saying
Verified Google reviews from real customers across Folsom, Granite Bay, Fair Oaks, El Dorado Hills, Carmichael, Roseville, and Gold River.
Trudy Hoekstra
8 months ago
“Carlos is very fast, extremely knowledgeable, and priced well. Even though it was my first time using him he offered to diagnose my problem over the phone so I could save the service call fee if it wasn’t worth fixing my washing machine. Will definitely use again for my rentals.”
Lindsey K.
11 months ago
“Both Carlos the technician and Alyssa the office manager are FANTASTIC. They’re both professional, friendly and made our experience super smooth and easy. Carlos helped us diagnose our wine fridge issue. He explained everything and helped us figure out next steps.”
Jeffrey Bader
8 months ago
“Carlos worked me into his morning schedule to address a dryer rattling sound. He took it apart and reassembled correctly, no rattle. I appreciated his promptness and diligence in addressing the problem.”
Pam Castori
10 months ago
“Carlos came to fix a longstanding problem with my GE frig. Almost immediately he assessed what was wrong, and began working with efficiency and excellence. No more problem!! Thanks, and I will call again when I need service for my appliances!”
James Vassar
a year ago
“Carlos is an extremely trusted appliance technician, who has provided excellent customer service to our family for years. He is extremely knowledgeable, able to quickly resolve the problem. His honesty is an understatement.”
Motley
a year ago
“Carlos is a true professional. He returned my first call within 5 mins. Asked me a few simple questions and we were able to determine the issue on my LG washer immediately. We scheduled a time the next morning. Carlos communicated with us throughout.”
Kara Jensen
a year ago
“Carlos was phenomenal! Was on time and communicated very well, he definitely knows his stuff, fair prices and quality work. We will be using his services for any other appliance repairs we need from now on. Thanks again Carlos!”
Roy Taylor
a year ago
“Called Carlos returned my call with 15 minutes. Came same day repaired problem fee was very reasonable. Carlos true professional, respectful courteous and I highly recommend him. Thank you Carlos!”
Kim M
2 years ago
“Exceptional service. Professional. Prompt scheduling, phone/text diagnostics to problem solve before coming. Correctly diagnosed and fixed for low charge. Follow-up to ensure everything working well. I’ll be calling Carlos with all future repair needs.”
Kevin Osen
9 months ago
“This is the second time I’ve used AAR, and did not disappoint. Carlos is honest, straightforward and very professional. He was on time which is huge for me. Thank you Carlos”
Clay Elder Jr
3 months ago
“Best service ever!! Very professional and friendly. Would absolutely recommend his services.”
Robert G
3 years ago
“Carlos is simply the best to service appliances. We appreciated Carlos scheduling our refrigerator repair quickly. He was on time, professional and very knowledgeable. We highly recommend him and will contact him for future appliance needs.”
Sherry Bruning
4 years ago
“I highly recommend Advanced Appliance Repair! Carlos has been out to our house twice in the past month or so, once to repair our dryer and once for a fridge repair. The first time I called him, he was here and had the dryer fixed before I knew it.”
Elizabeth Mendes
2 years ago
“I called regarding my leaky front loading washing machine, and he was at my house within two hours. He diagnosed the issue quickly, had the part in his vehicle and completed the repair on the spot.”
Dr Pamela Fowers
7 years ago
“Carlos is so honest and helpful. He suggested I replace my washing machine instead of repairing it because of how expensive the repair would be. And this he did while saving me the cost of the service call. WHO DOES THAT?! I will definitely use him next time.”
Customer Satisfaction Guaranteed
Locally owned by Carlos. Over 30 years of appliance repair experience. Fully licensed (Lic #45648) and insured.
30 Years of Honest Service in Folsom
The reviews you see below are not staged or paid for. They come directly from Google reviews left by real Folsom-area customers who hired Carlos to fix a refrigerator, washer, dryer, oven, range, or wine cellar.
If you read through them, a few themes show up over and over: Carlos returns calls quickly, gives honest answers about whether a repair is worth doing, and finishes the job on the first visit. That is the kind of service we have built our business on for three decades.
Ready to schedule? Call or text (916) 335-0358. You can also email advappliance@live.com.
Why Our Customers Keep Coming Back
A lot of our work comes from repeat customers and referrals from neighbors. Many of the reviews below mention that this was the second or third time the customer hired Carlos. That is the kind of trust that takes years to build.
- Carlos personally answers calls and texts
- Honest assessment of repair vs. replacement
- Same-day service whenever possible
- Highly rated on both Yelp and Google